Privacy Policy

BonesLabs ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you place an order or create an account, we may collect:

Name, email address, phone number
Shipping and billing addresses
Payment information (processed securely via BonesPay; we do not store card numbers)
Order history and product preferences

Automatically Collected Information

IP address, browser type, operating system
Pages visited, time spent on site, referring URLs
Cookies and similar tracking technologies

2. How We Use Your Information

Process and fulfill orders
Send order confirmations, shipping updates, and receipts
Respond to customer service inquiries
Send marketing communications (with your consent)
Improve our website, products, and services
Prevent fraud and comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share data with:

Payment processors (BonesPay/Stripe) to complete transactions
Shipping carriers to deliver your orders
Analytics providers to improve our website
Law enforcement when required by law

4. Cookies

We use cookies to maintain your shopping cart, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Request a copy of your data in a portable format

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Last updated: April 2026. Questions? Contact privacy@boneslabs.com.